(Senior) Custody Operations Manager (f/m/d)

Raisin is the world’s leading platform for savings and investment products. Founded in 2012, the FinTech connects consumers with banks in the EU, the UK and the US. This gives consumers better interest rates and banks a diversified form of refinancing. Our vision is to offer savings and investments without barriers and thus open up the global 160 trillion euro market.

Raisin currently employs more than 800 people from over 75 countries worldwide. Today, the platform holds over 80 billion euros in assets from more than one million investors which have accrued over 5 billion euros in returns.

Team

The Custody & Principal Broking team serves as the backbone of Raisin Bank’s Digital Wealth Management (DWM) division, providing the secure, scalable foundation essential for retail investing. We manage the complex infrastructure, from securities trading mechanics to outsourcing oversight that ensures operational resilience and regulatory compliance. As our retail customer base grows, we are focused on continuous process optimization and high-volume scalability, ensuring our platforms remain reliable, secure, and fully compliant with BaFin standards. We are currently seeking a Senior Operations Manager to join this mission.

Your Responsibilities

• Strategic Process Optimization: You will drive the evolution of operational workflows to ensure they are scalable and resilient, directly supporting high-volume retail growth.
• Operational Controls & Oversight: You will define and execute the control framework for daily securities processing, ensuring rigorous validation of all outsourced clearing and settlement activities.
• Regulatory Compliance: You will partner with Compliance, Legal, and Risk teams to navigate the regulatory landscape and maintain strict adherence to German financial regulations (including KWG, WpHG, and MaRisk).
• Operational Resilience: You will proactively investigate, moderate, and resolve complex securities discrepancies and trade breaks in close collaboration with cross-functional internal and external stakeholders.
• Due Diligence & Auditing: You will actively support due diligence activities and comprehensive audits for both current and prospective outsourcing partners.
• Strategic Project Contribution: You will provide subject matter expertise for internal and external strategic initiatives, including product launches, platform upgrades, and system migrations.

Your Profile

• Education: Bachelor’s or Master’s degree in Finance, Economics, Business Administration, or a completed banking apprenticeship (Bankkaufmann/-frau) with relevant further qualifications.
• Experience: 7+ years of operations experience within a custodian bank (Depotbank), clearing firm, or retail broker in the German/European market.
• Private Customer Expertise: Direct experience with mass-affluent and high-volume retail accounts, managing the complexities of fractional shares, and savings plans (Sparpläne).
• Technical & Market Knowledge: Deep understanding of Clearstream Banking Frankfurt (CBF), T2S, and European post-trade infrastructure.
• Risk & Controls: Proven background in establishing and executing internal controls, particularly within the context of MaRisk and outsourced operations.
• Language Skills: Business fluency in both German and English is required.

Join our mission, join our team – and grow with us!

At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, which connects more than 75 different nationalities.

As part of our team, you will benefit from:

• Employee Development Budget of €2,000 and four full training days per year.
• Flexible working hours, home office and 30 vacation days.
• A company pension scheme (Betriebliche Altersvorsorge), which we support with 20%.
• Enjoy more than 50+ different sports with Urban Sports Club: We subsidize your membership with more than €20 per month.
• Do you miss being in the office? The Deutschland Ticket gets you there, which we subsidize with €25 per month.
• Love cycling? With JobRad, lease the bike of your choice and enjoy tax savings, plus Raisin covers your monthly insurance costs.
• Hungry all the time? Snacks, daily fresh fruit as well as drinks provided at the office.
• You are moving from another country or city to join us? We may support your relocation.

Raisin Applicant Privacy Policy

We value diversity and the unique experiences each individual brings. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply.

We are an equal opportunity employer and are committed to creating an inclusive environment for everyone, regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.