Remote Head of Customer Experience — Wellness

Jobgether is seeking a Head of Customer Experience in Italy to lead strategy for customer satisfaction, retention, memberships, and repeat revenue across locations. You will build and manage a customer-facing team while developing scalable processes that turn first-time visitors into loyal customers. Combining customer-centric leadership with commercial thinking and data-driven decisions, you will optimize the customer journey across channels. J-18808-Ljbffr