People Operations Assistant

Team Description

SumUp’s People Operations team keeps our people experience running smoothly across Europe — and payroll and HR operations sit right at the heart of that. As we continue growing across Southern Europe, we’re looking for a Working Student to join our Italy People Operations team in Milan.

This is a great opportunity for someone early in their HR or payroll career to gain hands-on experience in People Operations, support employee lifecycle processes, and contribute to improving the way we work. You’ll join a collaborative and fast-paced team focused on creating efficient, people-centric processes while ensuring an excellent employee experience.

What you’ll do

As a Working Student in People Operations, you’ll support the team with day-to-day HR administration and employee lifecycle activities, helping ensure our processes run accurately and efficiently.

You will:

• Support the preparation, updating, and archiving of employment contracts and employee documentation
• Assist with onboarding, contract changes, and offboarding processes
• Help manage employee benefits administration, including meal vouchers and related records
• Collect and validate payroll-related input data to support monthly payroll processing
• Respond to employee queries through internal systems and email in a timely and professional manner
• Maintain and update employee data in HR systems and Excel trackers
• Perform data checks and support simple reporting and administrative tasks
• Contribute to improving operational processes and documentation workflows

You’ll be great for this role if you

• Are currently studying or recently completed studies in HR, Business Administration, Economics, or a related field
• Speak fluent Italian and English
• Have strong organisational skills and attention to detail
• Feel comfortable working with Excel (pivot tables, VLOOKUPs, etc.)
• Are proactive, eager to learn, and enjoy working in a fast-paced environment
• Communicate clearly and enjoy helping others
• Have a hands-on and collaborative mindset

Nice to have

• Previous internship or administrative experience in HR, payroll, or people operations
• Interest in payroll, HR systems, or process improvement
• Familiarity with AI tools such as ChatGPT

Why you should join us

🌎 Opportunity to work with a truly global, multicultural team from our inspiring Milan location.

🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced

❤️ Well-being support: access our mental health Employee Assistance Programme for guidance and care when you need it

🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team

Job Application Tip

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.