Engineering Manager Hands-on - Subscription

HI, WE’RE BACK MARKET.

We’re here to help make tech reliable, affordable, and better than new. We're a global marketplace for refurbished devices, helping lower our collective environmental impact by providing trustworthy, affordable tech with 92% less carbon emissions than new.

Yep, you read that right. Turns out refurbished tech is way better for the planet than new. In fact, With every device purchased on Back Market, our positive impact on the planet grows. From our Customer Care representatives to our software engineer, every individual at Back Market cuts the planet — and consumers — a break. Our mission is simple: to do more with what we already have.

Are you ready to join us?

Our technology department, known as the Bureau of Technology (BoT), is at the heart of Back Market.
It consists of over 30 dynamic product teams that are engaged in developing and managing services to deliver significant value to our customers and suppliers. These teams are effectively supported by our Platform group, which includes more than 10 specialized teams addressing cross-cutting technical issues to enhance our operational capabilities.

In addition to these functional teams, we have established numerous groups dedicated to sharing knowledge across various technical disciplines, such as security, backend, frontend, AI, and mobile. These groups serve as hubs for collaboration and professional development, providing ample learning opportunities and fostering a culture of continuous improvement.

Why we created the TLM (Tech Lead Manager) or Engineering Manager hands-on role et Back Market?

The TLM role ensures we can scale our teams effectively while maintaining the technical excellence and mentorship our engineers need to thrive.

When leading small teams of fewer than five people, traditional management methods often create gaps and inequities compared to managing larger teams.
Team leads must juggle people management with hands-on technical work to keep their teams moving fast and maintaining high technical standards.
The TLM role makes this dual responsibility official, helping leaders effectively guide their teams while making meaningful technical contributions.

What technical contribution means for this role ?
Technical contribution extends beyond writing code. TLMs can contribute through:

• Code contributions: Pull requests, bug fixes, feature development

• Technical design: Architecture decisions, system design, technical specifications

• Code review: Providing thorough, constructive feedback on team submissions

• Technical mentoring: Guiding team members through complex technical challenges

• Technical debt management: Identifying and addressing architectural improvements

• Tool and process optimization: Improving development workflows and team productivity

• Technical stakeholder communication: Representing technical decisions to product and business teams

We are looking for a Engineering Manager hands-on for our Subcriptions squad.

The Subscription team is building Back Market's next growth engine: a suite of device protection and repair services, so we're transforming how customers protect their refurbished devices through subscription plans, smart retention flows, and personalized experiences.

As TLM, you'll lead technical delivery across our subscription platform, Services hub, and payment systems while collaborating with multiple engineering teams to scale a service that genuinely extends device life and drives the circular economy.

What you'll be doing :

• Leading a collaborative team (5 people) in delivering great software that our customers will love!

• Collaborating within the product engineering department to align the team with company objectives and initiatives across engineering and the wider business

• You build strong roadmaps with the right balance of long-term strategic initiatives and more short-term tactical bets that embody the company’s strategy and the team’s growth-hacking mindset

• Demonstrating a broad understanding of our global architecture and how your domains fits within it

• Consistently delivering code that sets the standard for quality and maintainability

• Ensuring the development of people through ongoing coaching and mentoring

• Creating a team environment where team members feel like they belong and are supported to do their best work

• Establishing open communication and a culture of feedback between team members

• Working in an agile "build it and run it" environment where engineering teams build, launch, monitor and support the sections they own

• Supporting your team in increasing delivery proficiency by creating a learning environment

This is the perfect opportunity for you if:

• You have experience and passion for growing, developing, and guiding people

• You like managing a team while continuing to contribute technically

• Openness to receiving and giving feedback in a safe workplace

• Experience working in agile development teams with knowledge of our following tech stack : AWS, Kubernetes, Docker, RestFul API, Python, Django, VueJs, Nuxt, Datadog etc

• Interest in working in an environment where leaders support their teams to do great work, by removing impediments, finding improvements, and facilitating effective decision-making

• Enthusiasm about reaching new levels of effectiveness (and quality!)

• Good verbal and written communication skills in English

• Excitement to learn about how our industry works and the impact we bring to our customers and the world

• You have a problem-solving attitude and are comfortable navigating ambiguous situations with data and putting the user at the center.

• You have a growth hacking mindset, you don't wait to act, you run experiments to test new ideas, and based on data you leverage these learnings to build more value

Some informations 🐍
Our technical environment

Application: Python - FastAPI / SQLAlchemy/ Celery/ Golang/ Django (being phased out) -
Data: PostgreSQL/ Redis/ Kafka/ RabbitMQ/ BigQuery
Infrastructure: GCP / Kubernetes (GKE) / Docker/ Datadog/ ArgoCD / CircleCI / Github

Recruitment process

• Call with Marie ( Expert Tech TA), 45 min

• Leadership principles interview with two Engineering Managers, 60 min

• Coding & testing modules, 45 min

• Technical leadership Interview & System Design & API interview , 90 min

• Stakeholders interview, 45 min

• Back Market Values fit interview - 45 min

WHY SHOULD YOU JOIN US ? ✌🏼

At Back Market, we’re committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives — it’s one of the reasons we’re such a high-scoring certified B Corp company (93.2).

No matter your role and seniority level, you’ll enjoy impact-driven work with hands-on career development in an innovative, driven, and fast-paced environment — with benefits to match, like:

• A mission driven work environment where your day to day makes an impact on the planet. Seriously.

• Hybrid work environment, with 2 remote days a week and 1 remote work week per quarter, plus 3 flex days.

• Employee Resource Groups, including mentorship programs, comprehensive accessibility policies, and cultural competency training.

At Back Market, we strive to create a workplace that embodies the world we’re trying to change. We’ve embedded our diversity, equity, and inclusion principles into our DNA — from dedicated staff to employee resource groups to our company values.

We know that the perfect background for a role doesn’t mean the perfect fit — we encourage you to apply for a role even if you think you may not have all the qualifications.

If reasonable accommodations are needed for the interview process, please do not hesitate to discuss this with the Talent Acquisition Team.