Business Process Analyst (Level 2)

We're looking to hire a Business Process Analyst (Level 2) for an education and learning company. This team values clear communication, cross-functional partnership, and practical problem-solving to improve how work gets done. You'll join the Enterprise Systems / Process Improvement team to lead process discovery and mapping sessions, document current-state workflows, and recommend future-state improvements and standardization. This is a10-12 week (W2) contract opportunity (with potential extension). The role is fully remote (U.S.-based; core hours aligned to EST or CST). There is no application deadline for this role. Business Process Analyst (Level 2) Responsibilities: * Facilitate working sessions with stakeholders to understand current processes * Document end-to-end current-state workflows (decision points, systems, inputs/outputs) * Build process maps (including swim lanes) using tools such as *Lucidchart* (or similar) * Identify process variations across teams/segments/functions * Analyze processes to find bottlenecks, unclear ownership, duplicate effort, manual work, and gaps * Partner with stakeholders to propose future-state process recommendations * Surface opportunities for automation, improved reporting, and stronger process governance * Create and maintain standardized process documentation and an organized process repository * Collaborate cross-functionally and serve as a liaison to ensure workflows are accurate and efficient Business Process Analyst (Level 2) Requirements: * *Bachelor's degree* * *3+ years of relevant experience* * Background aligned with *Industrial Engineering / process improvement* strongly preferred * Hands-on experience with *process mapping* and tools like *Lucidchart or Visio* * Excellent communication skills and comfort *leading stakeholder meetings* Perks & Benefits: * Medical, Dental, and Vision Insurance * Life Insurance * 401k Program * Commuter Benefit * eLearning * Education Reimbursement * Ongoing Training & Development *To qualify for our benefits package, you must work over 30 hours per week and the length of assignment must be a minimum of 10 weeks.