Business Development Manager EU (English speaker / Multi-lingual profile)

HI, WE’RE BACK MARKET.

We’re here to help make tech reliable, affordable, and better than new. We're a global marketplace for refurbished devices, helping lower our collective environmental impact by providing trustworthy, affordable tech with 92% less carbon emissions than new.

Yep, you read that right. Turns out refurbished tech is way better for the planet than new. In fact, With every device purchased on Back Market, our positive impact on the planet grows. From our Customer Care representatives to our software engineer, every individual at Back Market cuts the planet — and consumers — a break. Our mission is simple: to do more with what we already have.

Are you ready to join us?

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ABOUT THE TEAM

The Business Development Team drives supply at Back Market. We secure high-quality refurbished inventory across 17 markets and constantly source high-potential sellers to keep our network competitive and aligned with our business needs. We are a fast-growing, high-performing team dedicated to hunting, onboarding and nurturing the right sellers, unlocking the right products that our customers want, and driving meaningful impact at scale.

JOB DESCRIPTION

We are looking for a results-driven Business Development Manager to join our team to execute business development strategies. You will represent our brand, values, and marketplace proposition to the industry, building relationships with European (and potentially U.S.-based) sellers that power our supply ecosystem.

As a Business Development Manager, you will own the full BD lifecycle, from identifying and hunting high-potential sellers to guiding them through onboarding and early-stage growth, including working with sellers to maximize product selection, educating them on the relevance of specific quality metrics to sales performance & operation excellence. You will serve as a trusted ambassador for sellers during their journey on Back Market, before transitioning them to our Seller Success team for long-term partnership.

Beyond individual seller relationships, you will play a strategic role in shaping how we scale, leading BD enablement projects that translate market intelligence into action and unlock the potential of our growing seller network.

YOUR MISSION (IF YOU ACCEPT IT): 🥇

• Hunt and Build the Pipeline. Continuously identify and engage high-potential sellers across competitor platforms, industry tradeshows, and other relevant channels to enrich our seller network and strengthen Back Market's supply base.

• Pitch and Convert. Lead compelling presentations, calls and onsite visits tailored to each prospect's profile and use case, with a focus on seller onboarding and early ramp-up

• Onboarding. Qualify and onboard new sellers, ensuring a smooth journey that contributes to Back Market's product selection growth

• Drive Early Performance. Manage newly activated sellers, owning their GMV and quality performance to ensure healthy, profitable growth for both the seller and Back Market, prior to handover to the Seller Success team

• Be the bridge. Act as the trusted link between sellers and internal functional teams (Quality, Logistics, Finance, Legal, and more) to support sellers and navigate complexities seamlessly

• Build industry expertise. Cultivate relationships with key industry contacts and maintain deep subject-matter knowledge of the refurbished landscape, players, and market dynamics

• Insight to Impact. Drive BD enablement projects that analyse market intelligence, surface opportunities & risks, and convert insights into actionable strategies

YOU’RE AT THE RIGHT PLACE IF: ⭐

• 3+ years of experience in sales, business development, or account management — or equivalent demonstrated experience. Previous use of Salesforce or CRM tools is a big plus.

• Fully professional proficiency in English is Mandatory. Multilingual fluency in any of the following languages is a significant advantage: German, Mandarin or Cantonese.

• Demonstrated ability to build strong client relationships with proven track record of delivering compelling presentations, both in-person and via web-conferencing to clients > Willing to travel to meet sellers and represent Back Market at industry events and tradeshows.

• Proven project management experience and are able to coordinate between teams (detail-oriented and prioritization skills). Ability to navigate seamlessly across time zones and multicultural teams.

• Passionate for ecommerce, client facing or relationship management : Prior experience in e-commerce or a fast-growing start-up is strongly preferred.

• Goal-oriented with a can-do attitude (Proactive and energetic. Positive learning attitude is must-have).

• Do not give up easily. You reframe setbacks as challenges and find a way through.

• AI and data enthusiast with hands-on experience building automations is a bonus, particularly in areas such as competitor intelligence scraping, lead prioritization and new seller growth - or strong interest/curiosity to try and learn. Tools used at Back Market : Google Sheet, SQL language, BigQuery, Dust.

• Familiarity with the refurbished devices or tech industry is a plus.

RECRUITMENT PROCESS

• Call (Google Meet) with the Senior Talent Acquisition Specialist - 30-45 minutes

• Business Screening (Google Meet) with the Hiring Manager - 60 minutes

• Leadership Interview (Project Management, Collaboration & Soft skills) with the manager's manager - 45 minutes

• Internal Stakeholder with a potential peer (cross-functional team) - 45 minutes

• Back Market Core Values with two members from the executive committee - 45 minutes

ABOUT THE JOB

• Start date is ASAP.

• Long-term contract

• Hybrid Office Policy

• Location : Paris or Bordeaux, France

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WHY SHOULD YOU JOIN US ? ✌🏼

At Back Market, we’re committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives — it’s one of the reasons we’re such a high-scoring certified B Corp company (93.2).

No matter your role and seniority level, you’ll enjoy impact-driven work with hands-on career development in an innovative, driven, and fast-paced environment — with benefits to match, like:

• A mission driven work environment where your day to day makes an impact on the planet. Seriously.

• Hybrid work environment, with 2 remote days a week and 1 remote work week per quarter, plus 3 flex days.

• Employee Resource Groups, including mentorship programs, comprehensive accessibility policies, and cultural competency training.

At Back Market, we strive to create a workplace that embodies the world we’re trying to change. We’ve embedded our diversity, equity, and inclusion principles into our DNA — from dedicated staff to employee resource groups to our company values.

We know that the perfect background for a role doesn’t mean the perfect fit — we encourage you to apply for a role even if you think you may not have all the qualifications.

If reasonable accommodations are needed for the interview process, please do not hesitate to discuss this with the Talent Acquisition Team.