Guest Experience Manager - Rome Marriott Park Hotel

JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and supervise the hotel lobby and other public areas, particularly at busy times. Serves as Operations & Guest Experience Manager, interpreting the concept of hotel hospitality, with particular reference to the Marriott philosophy. C…