tailkAt Life Without Barriers, we’re all about creating safe, supportive environments where children and young people can thrive. Every day, we work closely with families, carers, and communities to help shape brighter futures.
From supporting children and families to empowering people with disability, mental health, or those seeking refuge — we’re here to break down barriers and build better lives.
Join us to discover a purpose you can wrap your heart around!
Employment Type: 1 x Permanent Part Time & 1 x Maximum Term, Part Time
Location: Completely flexible, as this is a work from home opportunity!
Hourly Rate: From $44.58 per hour + penalties (SCHADS level 4)
In this role, you will provide after-hours support and guidance to carers, staff, and stakeholders in response to urgent issues involving children and young people. Working within legislative and care standards, you’ll help manage incidents that arise outside business hours, ensuring the safety and wellbeing of those involved.
We have 2 positions available and the roster for each is listed below. Please note: alterations to the allocation of day of work/shifts are unable to be accommodated.
Position 1 (Permanent, Part Time)
Week 1:
- Sat: 10:00 - 1800
- Sun: 10:00 - 1800
Week 2:
- Sat: 18:00 - 02:00
- Sun: 18:00 - 02:00
Position 2 (Maximum Term, Part Time - ending 10/1/2027)
Week 1:
- Fri: 16:45 - 00:00
- Sat: 14:30 - 00:00
- Sun: 14:30 - 00:00
Week 2:
- Tue: 14:30 - 00:00
- Thu: 16:45 - 00:00
- Sat: 14:30 - 00:00
- Sun: 14:30 - 00:00
Key Responsibilities:
- Handle all after-hours enquiries with professionalism and efficiency, using CARE and TCI models (training provided)
- Apply state-specific policies and legal requirements to guide urgent or complex after-hours decisions.
- Use individual plans and risk assessments to support young people’s needs and ensure their safety and wellbeing.
- Engage with staff and carers in a CARE-informed, trauma-aware manner to address concerns and support high-quality care for children and young people
- Coordinate after-hours transitions, including visits and clear communication with staff and carers.
- Provide guidance to staff, escalate incidents appropriately, and ensure all actions are clearly documented within LWB systems
Skills & Experience
- Certificate IV in Child, Youth and Family Intervention (Residential Care) or similar, with experience in child protection and out-of-home care, including trauma-informed practice.
- Experienced in working with children, families, and communities using strength-based and culturally appropriate approaches.
- Skilled in providing clear, policy-based advice with demonstrated conflict resolution, mediation, and influencing abilities.
- Proven ability to remain calm and responsive in high-volume, dynamic settings requiring flexibility and teamwork.
- Experienced in working collaboratively to meet evolving operational needs while offering guidance and support to stakeholders.
Successful candidates will be required to clear probity checks including National Criminal History Record Check and any relevant stated based checks.
How to Apply
Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. For general role enquiries contact us via [email protected]
Candidates with disabilities who require adjustments to the recruitment process or the application form in an alternate format can visit https://www.lwb.org.au/careers for information on our access and inclusion work and how to contact us directly.
Applications close at midnight on Sunday 5th July 2026
Applicants are encouraged to apply as soon as possible as applications are continuously reviewed prior to the closing date and as such the closing date is subject to change without notice.
We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.