Operational Resilience Expert (DORA)

About the opportunity

We are seeking an Operational Resilience Expert with DORA expertise to join our Outsourcing & Business Continuity Management team.

Our team strengthens operational resilience by managing risk, conducting impact analyses, and supporting regulatory readiness. We value ownership, collaboration, and proactive communication, empowering team members to lead projects and drive improvements.

This is an excellent opportunity for an ambitious professional to drive strategic expertise across business continuity and outsourcing management and to play a pivotal role in shaping our processes and mentoring our expanding team.

Our office is in Berlin, but we work in a hybrid work model.

In this role, you will:

• Lead the development, implementation, and maintenance of the Business Continuity Management and Crisis Management framework across all operations
• Support the definition and continuous enhancement of BCM strategy, policies, procedures, methodology, and standards in alignment with regulatory requirements (e.g., DORA, MaRisk) and industry best practices
• Manage complex business impact analyses (BIAs) and risk assessments to identify critical business functions and dependencies
• Support the implementation and integration of tooling related to BCM and CM
• Support the leads in transforming the current Business Continuity Management framework into a broader Operational Resilience capability, including DORA requirements, critical service continuity, and third-party resilience controls
• Create training and awareness plans across the organization to build a strong resilience culture
• Highlight potential gaps and risks to senior leaders, committees, and governance forums with supporting KPIs on readiness, outcomes, and emerging risks
• Plan, manage, and conduct regular continuity testing (table-top exercises, simulations, recovery drills) and track remediation of gaps by the 1st LoD
• Support the operational resilience agenda including third-party / ICT dependency risk and DORA compliance
• Lead or support resilience assessments of critical third-party and outsourced service providers, including key dependencies, concentration risks, and substitution planning
• Support the integration of BCM into the broader CIFS risk framework, ensuring alignment with Operational Risk, Third Party Risk Management, and ICT Risk
• Monitor regulatory and industry developments in operational resilience and adapt frameworks accordingly

What you need to be successful:

Background

• Bachelor’s or Master’s degree in Resilience, BCM, Business Administration, Risk Management, or other relevant areas in Business Continuity Management / Crisis Management / Operational Resilience
• 6+ years of professional experience (may include ICT Risk and Third Party Risk Management) gained in banking / financial services or consulting

Skills

• Good knowledge of relevant legal and regulatory requirements (e.g., MaRisk, BAIT, DORA) and common industry standards (e.g., ISO 22301)
• Strong analytical and conceptual skills, creativity, critical thinking, as well as the ability to identify problems and propose practical solutions
• Excellent communication skills on both technical and managerial level
• Good understanding of relevant legal and regulatory requirements and common industry standards
• Proven track record in project delivery and process ownership
• A proactive mindset, autonomous attitude, and a strong “get things done” approach
• Hands-on approach and eagerness to tackle new topics, while demonstrating a quick grasp in conceptual project work and operational resilience topics
• Ability to translate regulatory requirements into actionable controls and processes
• Fluency in English is required, German is a plus

What’s in it for you:

• Accelerate your career growth by joining one of Europe’s most talked about disruptors 🚀.
• Employee benefits that range from a competitive personal development budget, work from home budget, discounts to fitness & wellness memberships, language apps and public transportation.
• As an N26 employee you will have access to a Premium subscription on your personal N26 bank account. As well as subscriptions for friends and family members.
• Additional day of annual leave for each year of service.
• A high degree of autonomy and access to cutting edge technologies - all while working with a friendly team of peers of diverse nationalities, experiences, and backgrounds.
• A relocation package with visa support for those who need it.

Who we are

N26 has reimagined banking for today’s digital world. Technology and design empower everything we do and it’s how we are building the global banking platform the world loves to use.

We've eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings. Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do.

We are headquartered in Berlin with offices in multiple cities across Europe, including Vienna and Barcelona, and a 1,500-strong team of more than 80 nationalities.

Do you see yourself thriving in this role? We’d love to see your application even if you don’t meet 100% of the criteria. You may just be the right fit for this or other roles!

Equal opportunities for all

At N26, we believe our strength lies in our people and the varied perspectives they bring. We strive to build diverse teams that drive innovation and business success. We actively seek talent from all backgrounds and welcome applications from all genders, cultures, sexual orientations, abilities, neurodiversities, and ages.

We are committed to providing an excellent and accessible candidate experience. If you require any accommodations to make this process work for you, please let us know. We’re here to support you!

Discover more about Diversity & Inclusion at N26: https://n26.com/en-eu/diversity-and-inclusion