Key Account Manager - Specialty Adhesives (Mexico)

Job Description: SUMMARY   Our Sales   team   plays a   pivotal   role in   our business   growth initiatives and is essential to delivering outstanding   customer   outcomes.   As a   Key Account   Manager , based in Mexico ,   you will get to work in a fast-paced and dynamic environment,   leveraging   your entrepreneurial spirit , results-oriented strategic mindset, and customer-focused approach . This is an exciting opportunity to   drive growth in a wid e variety   of   markets   with   a high level   of autonomy !     This is a remote role, based in   Guadalajara , Mexico   and will serve regions including but not limited to:   Guadalajara/Jalisco,   Queretaro,   Guanajuato,   San Luis Potosi, Aguas Calientes.   ITW’S BUSINESS MODEL & CULTURE:   We have an environment shaped by our decentralized, entrepreneurial culture that brings   our   exciting ideas to life .    Our people thrive in our “flexibility within the framework” approach.   We are committed to providing you with growth and development opportunities that maximize your unique potential.   Our culture empowers you to think and act like a business owner – we want your entrepreneurial spirit   to thrive !   Be a part of One ITW/One Team, where everyone’s contribution matters in our quest to achieve our full potential.   We live by our   Core Values:   simplicity, sharing risk, integrity, respect, and trust.   YOU MIGHT LIKE THIS JOB I F   YOU …   Are an entrepreneur – you enjoy taking ownership of your surroundings and constantly   seek   to find ways to improve.   Are   a self -starter with an interest in engaging   customers   on   a face -to-face basis .   Possess a ‘hunter’ mentality   with regard to   finding and developing new sales opportunities .   Are excited about working with   a differentiated product   and customer mix and are passionate about the customer experience.     PRIMARY RESPONSIBILITIES:   Establish and   maintain   strong relationships with key accounts, understanding their needs, and providing solutions to maximize customer satisfaction.   Develop and implement a robust plan to achieve significant growth within   the   Adhesives   related industries .   Tactical and operational planning with   the Segment   Manager to   determine   primary   objectives   within   accounts .    Align with distributor network to promote significant growth in region through identifying opportunities at major accounts.   Develop and report accurate sales forecasts by account and product line and understand changes in demand.   Identify   and resolve customer pain points and offer solutions.   Collaborate with product management and development to   identify   new product requirements and aid in the development and launch of new products within our Innovation Framework.   Demonstrate strong Sales Excellence including   disciplined   competency in the understanding and   utilization   of Sales   Force   CRM.   Collaborate with   Ch annel management to support accounts and channel partners to grow the wider business.   Participate in market/channel projects as   required   to support the overall business strategy.   Effectively communicate with others inside and outside of the company in a tactful, courteous manner to promote excellent customer service .     Promote,   support,   and adhere to all safety and quality related policies and procedures.   SKILLS & COMPETENCIES:   Bilingual in English and Spanish   required .    5 + years of   industrial B2B   sales experience   or Key Account Management experience   required .     Experience   selling technical or engineered products, such as adhesives, specialty chemicals, polymers, coatings, or related industrial solutions.   Prior experience selling to Original Equipment Manufacturers (OEMs) with a proven growth record, preferably within the   Automotive , Electronics,   and General Industrial markets .   Bachelor’s degree in Business , Engineering or   science -related discipline   or equivalent experience .   Strong business acumen , strategic account planning skills, executive presence,   and d emonstrated ability to clearly communicate technical concepts and solutions to audiences with diverse levels of understanding.   Familiarity with Sales Processes and CRM   -   specifically Sales Force .   Proficiency   in MS Office Suite.   Must have a Valid Driver’s License and the ability to   travel   6 0% -70% .   Ability to sit and stand for up to 8 hours/day.