Customer Service Specialist - Returns & E-Commerce

Brembo North America is seeking an Automotive Aftermarket Specialist – Returns & E-Commerce to support the growing needs of the North American Aftermarket business. This role will focus on managing customer returns, supporting e-commerce order processes, improving customer experience, and ensuring accurate communication between customers, sales, logistics, quality, and internal operations teams. The ideal candidate will have experience in the automotive aftermarket, strong attention to detail, excellent communication skills, and the ability to manage multiple priorities in a fast-paced environment. This position plays an important role in helping Brembo deliver a premium customer experience while maintaining process discipline, data accuracy, and operational efficiency.