tailkPurpose As our Customer Experience Quality Specialist, you will own and improve the quality of customer interactions across Awin's Platform Services, including support cases, calls, live chat, AI‑driven conversations and complaints. You will set the standards, spot trends, and turn feedback into lasting change. The Customer Experience Quality Specialist will report to the Customer Success Director and address inconsistent support experiences, unclear quality ownership, and repeat customer issue…
Customer experience quality specialist
Awin
IT
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