Business Analyst - Solutions Engineering

At Vyn, we're reimagining how work gets done in the deskless world. Our platform enriches expertly-curated short videos — captured before, during, and after work — with AI-powered automated workflows. We own the world's largest dataset of this kind, enabling field users and customers to make smarter, more efficient decisions about their assets and operations. Our purpose is to deliver transformative commercial and environmental outcomes, helping global clients across utilities, telecoms, retail and energy improve pricing accuracy, speed up delivery, ensure safety, and maintain compliance. What you’ll do: Conduct business process discovery to understand customer objectives, challenges and desired outcomes Analyse existing operational workflows and identify opportunities for process reimagination and digital transformation Translate customer business problems into clear solution requirements and scalable product solutions Develop solution concepts, process flows, storyboards and value propositions Support customer workshops, product demonstrations and proofs of concept Act as the bridge between Sales, Product, Engineering and Customer Delivery teams What you’ll need: Bachelor’s degree in Engineering, Computer Science, Information Technology or a related discipline 2–5 years’ experience in business analysis, solution consulting, presales, digital transformation or enterprise technology Experience working with SaaS, cloud-based platforms or digital workflow solutions Experience supporting customer discovery, solution design, demonstrations or proofs of concept Strong business analysis, problem-solving and process-mapping skills Excellent communication, presentation and stakeholder-management skills, with the confidence to engage senior stakeholders We are an equal opportunity employer committed to creating a workplace where everyone feels empowered to bring their full, authentic selves to work. We celebrate diversity in all forms and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, religion, national origin, ancestry, gender, gender identity or expression, sexual orientation, age, disability, genetic information, veteran status, or any other protected characteristic. If you need accommodations at any point in the hiring process, we’re here to support you.