Alumni Community Associate (6 Months Fixed-Term/Remote)

ABOUT GENERATION At  Generation , we believe in the power of employment to change lives. We are a global nonprofit organization that supports adults to achieve economic mobility through employment. Generation trains and places adult learners of all ages into careers that are otherwise inaccessible, working in partnership with governments, employers, and other system actors. We also conduct original research and share data insights on high-priority global workforce transition topics to inform decision-making by workforce system stakeholders. Launched in 2015, Generation comprises a global hub (Generation You Employed, or GYE) and a network of in-country affiliates. To date, the network has 150,000+ graduates and 23,000+ employers across 50 professions and 17 countries. When learners join Generation, 91% are unemployed, of which nearly half are long-term unemployed.  Three months after completing our program, graduates have a 78% job placement rate, rising to 88% within six months. Of our employed graduates, 79% are hired by repeat employers who have previously hired Generation graduates, and 89% are in jobs directly related to the profession for which we have trained them. Employed graduates immediately earn an average of 3-4X their previous earnings.  Two to five years after graduation, 77% of our alumni from upper-middle income countries continue to meet their daily financial needs and 63% can save for the future. To date, Generation’s global graduates have earned more than $1.9 billion in wages. Generation graduates typically have a secondary school background, 52% are female, 28% have dependents, and the majority identify with underrepresented communities in their country. JOB OBJECTIVE The Alumni Community Associate supports the engagement of the global alumni network. The role focuses on maintaining consistent communication, coordinating community activities, and ensuring accurate tracking of alumni engagement and availability. This position is execution-focused and plays a key role in sustaining an active, responsive, and well-organized alumni community that can be effectively mobilized for project opportunities.  KEY ACCOUNTABILITIES & RESPONSIBILITIES Alumni Engagement & Communication   Maintain regular communication with alumni through structured updates and check-ins  Support the onboarding of new alumni into the community ecosystem  Respond to alumni queries in a timely and professional manner  Community Operations & Coordination   Coordinate logistics for events, peer-to-peer activities, and community initiatives  Support scheduling and follow-up of engagement activities  Ensure smooth execution of community touchpoints  Data Management & Tracking   Maintain and update the alumni tracker / CRM with accurate and up-to-date information  Monitor engagement signals (activity, availability, responsiveness)  Ensure data consistency to support Talent and BD workflows  Opportunities & Feedback Loop   Promote relevant projects and engagement opportunities to alumni  Collect feedback, testimonials, and success stories from alumni  Support the dissemination of insights across internal teams  Internal Coordination   Liaise with Talent and Business Development teams to communicate alumni availability and readiness  Support alignment between community activity and project pipeline needs  Monitoring & Reporting   Track alumni engagement metrics and participation levels  Monitor response times and activity trends  Support reporting on community health and re-engagement efforts  QUALIFICATIONS Experience  Minimum 1 year in community management, digital marketing, talent engagement, or program coordination  Experience working with diverse stakeholders and managing a community Skills  Strong organizational and project management skills  Strong data management experience  Excellent communication and interpersonal abilities  Proficiency in MS Office and virtual collaboration tools (e.g., Eventbrite, Teams)  Preferred  Familiarity with mentoring/coaching programs  Exposure to corporate social responsibility initiatives  Key Attributes  Highly organized and detail-oriented  Ability to build relationships and foster community  Comfortable working in a fast-paced, mission-driven environment