Strategy & Operations Manager - B2B

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

Are you a sharp, analytical, and business-minded operator excited by the idea of building something from the ground up? Do you thrive in fast-paced environments where strategy meets execution? If so, this role might be for you.

Role Background

At Wolt, you'll have the opportunity to help build one of our newest business areas at a fun, fast-scaling global company. As part of the DoorDash team, we're building a global logistics platform that can deliver almost anything in your city within minutes. Today, our products are used by 55+ million registered users who order from 200,000+ restaurants and retail stores across 30+ countries.

We are now looking for a Strategy & Operations Manager to join our team and play a critical role in launching and scaling a new business vertical in Greece. This is a unique opportunity to work directly with senior leadership, shaping and executing the strategy for one of Wolt Greece’s next major growth engines.

You’ll be responsible for building and managing key initiatives across multiple functions, driving data-informed decisions, and ensuring our strategy turns into successful execution on the ground.

What You’ll Be Doing

• Strategic Planning & Execution: Partner with the vertical lead to translate business goals into actionable workstreams, prioritize initiatives, and ensure strategic alignment with Wolt’s objectives.
• Operational Design & Optimization: Develop and improve scalable processes to support sales, onboarding, and account management. Remove operational bottlenecks and enable long-term growth.
• Analytics & Insights: Lead performance monitoring by owning dashboards and reporting. Analyze key trends and deliver insights to improve customer experience, sales, and retention.
• Commercial & Business Support: Provide analytical support and recommendations to guide decisions on pricing, partnerships, and new business opportunities.
• Go-to-Market Enablement: Work closely with cross-functional teams to support segmentation, campaign planning, and go-to-market execution.
• Cross-functional Leadership: Coordinate with Product, Legal, Finance, and other local and global teams to ensure smooth execution of strategic initiatives.

About You

• 7+ years of experience in strategy, operations, consulting, venture capital, or other analytical roles in the tech or high-growth space.
• A bachelor’s degree in statistics, analytics, economics, data science or a related discipline is preferred.
• Excellent analytical and problem-solving skills – able to independently dig into data, build dashboards, and extract insights.
• Strong project management capabilities – organized, reliable, and experienced in leading cross-functional workstreams.
• A business-first mindset – comfortable supporting negotiations, managing trade-offs, and contributing to P&L thinking.
• Excellent communicator, confident working across teams, functions, and cultures.
• Experience working with BI tools (e.g., Looker), SQL, and/or product or operational platforms is required.
• Fluent in Greek and English.
• Experience in shaping and executing go-to-market strategies is highly valued.
• Experience in B2B facing products is an advantage

If you’re ready to help build the next big thing at Wolt and want to make a real impact on a growing team – we’d love to hear from you.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.