Store Manager (WM)

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

The role you are looking at is a part of Wolt Market - our very own grocery stores that deliver unprecedented convenience and world leading customer experience. People across Finland can order their groceries and have them delivered to their doorstep in lightspeed! With Wolt Market, our focus is to find the right products by being customer oriented, offering the fastest delivery available and being the company that changes the future of grocery shopping. This role plays a key part in our growth in Czechia.

We are now searching for a full time Store Manager to lead one of our stores in Prague, Czechia. In this role, you’ll find yourself in a challenging but well supported position. You’ll have a strong influence on how your city operations will look like. We offer a unique opportunity to join one of the fastest growing companies in Europe and have an actual impact on how Wolt Market will look in the coming years.

What you’ll be doing

You will work closely with your team, leading, coaching and developing them in line with Wolt's leadership principles. You will ensure your team has the knowledge, tools and support needed to run the store's day-to-day operations successfully. This might include staying on top of freshness, managing labor costs and workforce planning, food safety and regulatory requirements, drive continuous improvement initiatives to improve productivity, quality and customer experience, inventory and stock management. You’ll be responsible for hiring, training, providing daily feedback and also holding 1:1 on a regular basis to grow the individual, go through performance and set goals.

Day-to-day in this role you’ll:

• Leading, growing and motivating a team. Creating an environment where your colleagues can do their best work while working.
• Your main goal will be to consistently improve the way our stores operate with help from the Operations Team. Fast delivery and fluent operations consist of a large field of things, this is one of the key day to day operational tasks you’ll be working with.
• Continuously participating in internal and external meetings
• The role also requires good collaboration and communication with other functions at Wolt to make sure we have a good selection & right products on sale.
• Monitoring operational KPIs, inventory shrink and food waste while identifying opportunities for continuous improvement.
• Managing shift scheduling, store administration, including payroll inputs, attendance tracking, employee documentation
• Handling incoming goods and order of the store.
• Ensuring compliance with health & safety, food safety and company operational standards while preparing the store for internal and external audits.
• Overseeing everything the store and colleagues need to enable fast growth. This includes everything from ordering office supplies or IT-devices to a complete set of new fridges.

Our humble expectations

• You have previous leadership experience.
• A fast learner with the ability to multitask.
• Proactive and service-minded are words that describe you.
• You have a can do-attitude and enjoy the idea of working in a fast-paced entrepreneurial environment.
• You are tech savvy.
• You are able to work both during the day, evenings and weekends.
• Data-driven and analytical, you use data to help improve and develop.
• Experience from working in a grocery store is a plus.
• You are comfortable giving feedback, managing performance and making decisions that support both your team and business goals.
• Fluent level of Czech and English.

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team redefining grocery shopping, then click below to apply and get the conversation going!

We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today!

Please note that we do not accept applications coming through email due to GDPR. Make sure to apply through our careers page!

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.