Senior People Partner - Consumer

Senior Strategic Business Partner

SumUp is building a full-featured personal account for consumers across Europe- making it easy to spend globally, manage money, and get rewarded for everyday spending.

As our Senior People Partner, you'll act as the strategic right hand to the Tribe Lead, helping shape how one of SumUp's newest and fastest-growing businesses scales. This role will focus on driving strategic people initiatives, leading high-impact programmes, and ensuring the organisation is set up to scale successfully.

Working at the intersection of strategy, operations and people, you'll partner closely with senior leaders, Talent Acquisition, Finance and the wider People team to turn ambitious business goals into practical execution. You'll use your deep people expertise to influence organisational decisions, build high-performing teams and create the operating rhythm that allows the business to scale.

What you'll do

• Act as the strategic operating partner to the Tribe Lead, helping shape organisational priorities and ensuring key initiatives are executed successfully.
• Own the tribe's people strategy, translating business objectives into clear workforce, organisational and talent plans.
• Lead cross-functional strategic programmes across hiring, organisational design, leadership development, engagement and performance.
• Drive the operating cadence of the leadership team, tracking priorities, surfacing risks and ensuring delivery against key people and business goals.
• Partner closely with Talent Acquisition to drive hiring strategy, monitor pipeline health, remove blockers and ensure hiring plans stay on track.
• Work alongside Finance and leadership to support workforce planning, organisational effectiveness and headcount decisions.
• Adapt and evolve SumUp's people programmes to meet the needs of a fast-moving incubation business, knowing when to leverage existing frameworks and when to build something new.
• Act as a trusted advisor to senior leaders on organisational health, performance, succession planning and leadership effectiveness.
• Use data and AI-powered tools to identify trends, improve decision-making and scale people operations through smarter ways of working.

You'll be great for this role if...

• You've worked in a similar role or as a Chief of Staff, Operating Partner,or Senior Business Partner in a fast-growing technology company.
• HR expertise but naturally think beyond HR, using people strategy to solve broader business challenges.
• Highly strategic but equally comfortable rolling up your sleeves to make things happen.
• You have experience leading complex, cross-functional programmes and influencing senior stakeholders without direct authority.
• Thrive in ambiguity and enjoy building structure where little exists.
• You have strong organisational design, workforce planning and talent management experience.
• Commercially minded, analytical and comfortable using data to shape decisions and challenge thinking.
• Excited by AI and new technologies, constantly looking for ways to improve how teams operate and scale.

Why you should join SumUp

• 🌎 Opportunity to work with a truly global, multicultural team from our central Covent Garden location, wrapped in historic charm and modern flair. This involves an office-first setup
• 🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced
• 🚀 Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp's future success
• 🏖 Generous time off: enjoy 28 days of paid leave, plus bank holidays and special leaves
• 📚 A dedicated annual L&D budget for attending conferences and/or advancing your career through further education
• 🏥 Health matters: private health insurance, including optical and dental
• 🚗 Life made easier: salary-sacrifice commuter benefits via Gogeta
• 💼 Financial security: retirement scheme (SumUp matches 7% when you contribute 5%)
• 🛡 Peace of mind: life insurance from MetLife for 2× your salary
• 🌴 Break4me: 1-month sabbatical after 3 years of service
• 🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team

About SumUp

Be empowered to do more that matters.

At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 37 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships.

Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify.

SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Discover more about our culture and opportunities on our careers website, and follow our journey on LinkedIn, Instagram, and TikTok.

Job Application Tip

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.