Senior Manager, People & Culture

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Senior Manager, People & Culture

We are seeking a Senior Manager, People & Culture to drive operational excellence in HR through effective systems, compensation management, and compliance, while leading regional HR operations and ensuring consistent, high-quality service delivery across markets.

As a Senior Manager, People and Culture, you will

• Lead and oversee end-to-end HR operations across the region, ensuring accuracy, efficiency, and full compliance

• Drive regional operational excellence, standardizing processes and implementing continuous improvements across markets

• Manage and optimize HR systems (HRIS), ensuring data integrity, reporting accuracy, and effective system utilization

• Oversee compensation and benefits administration, ensuring market alignment, internal equity, and governance standards

• Ensure timely and accurate payroll coordination, including reconciliations and statutory compliance

• Manage HR correspondence and service delivery channels, ensuring timely, professional, and consistent communication

• Ensure compliance with local labour laws and regulatory requirements, updating policies and practices as necessary

• Lead and manage a remote HR operations team, providing direction, coaching, and performance oversight

• Monitor and audit HR data, documentation, and operational processes to ensure accuracy and mitigate risk

• Collaborate with internal stakeholders and external vendors to ensure seamless and high-quality HR service delivery

About you

• Min. 8 years of relevant experience with at least 3 years of supervisory role in an MNC environment

• Strong experience in HR Operations, with expertise in HR systems, payroll, and administrative processes

• Proven knowledge of compensation and benefits, including governance and benchmarking practices

• Solid understanding of labour laws and regulatory compliance in a complex business environment

• Demonstrated regional exposure, with the ability to operate effectively across multiple markets and jurisdictions

• Proven experience in managing and leading teams, including remote team management across the region

• Experience managing HRIS platforms, ensuring data integrity and accurate reporting

• Ability to handle high-volume HR correspondence with professionalism, accuracy, and responsiveness

• Strong analytical mindset with exceptional attention to detail and process discipline

• Ability to ensure accuracy and compliance in payroll and employee data management

• Excellent communication skills in English and Mandarin is a must, to effectively manage, mentor, and converse with direct reports in China and Australia on a daily basis.

What we offer you

At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.

About us

BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visit www.bcdtravel.com.

Get to know us by reading our blog and checking out our social media:

• https://www.bcdtravel.com/blog/

• https://www.linkedin.com/company/bcd-travel/

• https://www.instagram.com/bcdtravel/

• https://www.facebook.com/bcdtravel/

You’ll be offered

• Flexible working hours and work-from-home or remote opportunities

• Opportunities to grow your skillset and career

• Generous vacation days so you can rest and recharge

• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools

• Travel industry professional perks and discounts

• An inclusive work environment where diversity is celebrated

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at [email protected].

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