Senior Customer Support Engineer

Experteer Overview As a Senior Customer Support Engineer in Milan, you will be the frontline expert for Cognex products, delivering high-impact remote technical support to English and Italian‑speaking customers across Europe. You will own complex issues, coordinate with cross‑functional teams, and drive timely resolutions to ensure customer success. You will mentor junior engineers, share knowledge, and contribute to product improvements. This role blends deep technical problem‑solving with a c…