Salesforce Program Architect - Remote

Join our innovative team and help us in shaping the future of Technology!     About Us: VXForward is a leading technology solutions provider that helps to create a business value with innovative and cost-effective services across different industries. Why Join Us:   Exciting Projects, Meaningful Impact Continuous Learning and Growth State-of-the-Art Technologies Collaborative Team Environment Make a Real Difference Work-Life Balance   Key Responsibilities   ● SI Oversight & Governance: Act as the primary client-side technical authority evaluating, steering, and signing off on the Systems Integrator’s architectural designs, data models, and delivery frameworks.    ● Architecture Strategy: Define and enforce the multi-cloud enterprise architecture blueprint, ensuring strict alignment between Public Sector Solutions (PSS) out-of-the-box capabilities and custom extensions.   ● AI Transformation: Architect and deploy Agentforce autonomous agents to streamline constituent interactions, automate internal case management workflows, and optimize agent productivity.   ● Core PSS & LPI Execution: Drive the blueprinting and implementation of complex regulatory processes, including application intake, fee calculations, inspection scheduling, and compliance enforcement via Public Sector Solutions Licensing, Permitting and Inspection solution.   ● Integration & Security: Design secure, high-volume real-time integrations with legacy government systems, ensuring strict adherence to public sector security frameworks (e.g., FedRAMP, NIST).   ● Technical Leadership: Lead technical design reviews, mitigate delivery risks, and translate complex government regulations into scalable Salesforce configurations.   Required Experience & Qualifications   ● Enterprise Salesforce Architecture: Minimum 8+ years of experience architecting large-scale Salesforce deployments, with at least 3+ years acting as a Program, Principal, or Technical Architect overseeing external SI vendors.   ● Public Sector Solutions (PSS): Proven, hands-on experience designing and deploying Salesforce PSS for state, local, or federal government agencies.   ● PS-LPI Domain Expertise: Direct experience mapping government regulatory codes to the Licensing, Permitting, and Inspections data model (including Business Regulatory Apps, Inspection Flows, and Violation management).   ● Agentforce Proficiency:  Demonstrated experience building, configuring, and tuning Agentforce agents,    topics, and actions to handle autonomous, context-aware service delivery.    ● Advanced Omni Studio: Deep expertise in OmniStudio (OmniScripts, Data Raptors/Integration Procedures, FlexCards) specifically applied to public sector intake forms and assessment indicators.   ● Industry Certifications:    ○ Salesforce Certified Technical Architect (CTA) or System/Application Architect..     ○ Salesforce Certified Agentforce Specialist  ○ Salesforce Certified Omnistudio Developer     ○ Public Sector Solutions Accredited Professional     VXForward is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This is a remote position.