Program Manager, GTM Planning

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The GTM Planning team partners with Sales Leadership, Finance, Product, and Legal to drive operational excellence to support our GTM strategy. We bring expertise, rigorous thinking, and a user-first approach to problem solving. We transform, improve, and support global Stripe business processes to drive critical initiatives and other cross-functional business priorities for the sales planning cycle.

What you'll do

Project management:

• Lead and manage day-to-day operations of large-scale transformational projects
• Develop detailed project plans, set milestones, and ensure program integrity
• Standardize reporting and systems requirements

Identify needs and create solutions:

• Design solutions for process improvements and tool development, focusing on long-term sustainability and scalability of planning
• Analyze and evaluate emerging challenges and opportunities, focusing on long-term repeatable processes

Stakeholder management:

• Coordinate with key stakeholders and leadership to align complex programs and secure buy-in, while balancing prioritization
• Partner cross-functionally across all departments (Finance, Legal, Systems, etc.) to influence and execute

Responsibilities

• Be accountable for building and driving large-scale transformational initiatives end to end
• Create strong business cases and drive influence to gain cross-functional support and resources needed to accomplish your goals. Use data to influence decisions.
• Identify, assess, and mitigate risks that impact the successful delivery of programs
• Create roadmaps, project plans, change management plans, tasks, and reporting methodologies to track progress
• Execute through cross-functional teams
• Manage change management activities across stakeholder engagement, including messaging and communication planning, support, and enablement
• Influence and adopt the use of tooling, including AI-based tools, to make the planning processes more efficient

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 7+ years of program management, business operations, or management consulting experience, preferably in a GTM or Sales Operations organization
• Demonstrated organizational, project management, and execution skills with ability to own cross-functional projects
• An ability to drive sales territory planning and align strategies across all segments to ensure seamless execution
• Strong track record as a strategic problem solver and skilled operator with the demonstrated ability to successfully deploy new initiatives end to end
• A high degree of comfort working in a high-growth and fast-paced environment
• An ability to seamlessly transition from the high level to very detailed work, and a hands-on approach
• A detail-oriented individual with business acumen, and the ability to influence and communicate across all levels of the organization

Preferred qualifications

• Knowledge of Customer Relationship Management (CRM) systems
• Data analytics (Google Sheets or Excel data manipulation, SQL)