Program Manager - Curriculum Design

External: Company: NY State Electric & Gas Corp, an Avangrid Company Department: Integrated Operational Services Job Title: Program Manager – Curriculum Design Location: Johnson City, NY Work Model: Office The salary range for this position is dependent upon experience, ranging from $116,640 to $145,800. What We Offer: Competitive benefits and growth opportunities Generous performance‑based bonuses 12% 401(k) match Comprehensive health, dental, and vision insurance Tuition reimbursement Professional development and clear career‑advancement pathways The Program Manager – Curriculum and Instructional Design will be responsible to lead the development, implementation and continuous improvement of instructional materials and curricula for technical training programs within the NY Electric disciplines (Field Planning, Line, Meter, Substation). This role will manage curriculum strategy, instructional design and cross-functional collaboration to ensure high-quality learner-centered content delivery across various platforms. Responsibilities Lead the design and deployment of instructional strategies for technical training, safety protocols and regulatory compliance in electric operations. Create engaging, inclusive and accessible instructional materials. Collaborate with subject matter experts (SMEs) to develop content and assessments. Develop curricula based on governance committee inputs. Refresh and maintain current programs to ensure timely updates to critical materials and centralized control of content. Manage version control systems to track revisions of instructional materials, maintain historical records and ensure consistency across course content and documentation. Engage and manage instructional design vendors when specialized services are required. Lead curriculum development projects from conception to launch, ensuring timelines, budget, and quality standards are met. Monitor and evaluate program effectiveness using data-driven metrics and learner feedback. Provide training and support to technical trainers on curriculum implementation and instructional best practices. Develop resources and toolkits to support ongoing instructional improvement. Continuously research and evaluate emerging technologies and instructional practices to ensure curricula remains aligned with best-in-class learning standards and industry innovations. Required Qualifications Education: BS/BA degree in relevant field of study with 5-8 years relevant experience in a training or educational related field. Associates degree in relevant field of study with 8+ years of experience in a training or educational related field. Skills/Abilities: 3-5 years of experience managing projects, programs or initiatives with strong organizational skills. Proficiency with instructional design tools (e.g., Articulate, Adobe Captivate, Camtasia). Proficiency with MS Office Suite (Word, PowerPoint, Excel, PowerBI preferred). Experience with LMS Platforms (Workday preferred). Expertise with adult learning theory and assessment strategies. Expertise with adult instructional design methodologies (e.g., ADDIE, SAM, Agile) ensuring alignment with ANSI, OSHA, NERC and other relevant standards. Excellent communication, collaboration and leadership skills. Experience in operational processes or methodology. Company: NY STATE ELECTRIC & GAS CORP Mobility Information Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law. If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at [email protected] . Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power. Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee’s management. Job Posting End Date: September-5-2026