Product Manager – US B2C Experience (m/f/d)

Raisin is the world’s leading platform for savings and investment products. Founded in 2012, the FinTech connects consumers with banks in the EU, the UK and the US. This gives consumers better interest rates and banks a diversified form of refinancing. Our vision is to offer savings and investments without barriers and thus open up the global 160 trillion euro market.

Raisin currently employs more than 800 people from over 75 countries worldwide. Today, the platform holds over 80 billion euros in assets from more than one million investors which have accrued over 5 billion euros in returns.

Team

The US market is Raisin’s fastest-growing region, where our deposit marketplace connects customers with banks to help both achieve better financial outcomes. As a Product Manager within the US Tribe, you’ll play a key role in scaling our growth engine and enhancing the end-to-end customer experience.

You’ll be part of a cross-functional product team, reporting to the Head of Product, US, and collaborating closely with leaders across Marketing, Customer Experience, Sales, and Customer Service. Partnering with our EU-based engineering team, you’ll drive initiatives that strengthen our product foundations, adopt industry best practices, and deliver a best-in-class B2C experience for US customers.

Your Responsibilities

As a Product Manager in the US B2C Experience team, you’ll combine strategic thinking with hands-on execution to shape the next phase of Raisin’s US growth. While no two days are the same, here’s what you can expect to drive:

• Collaborate across disciplines - work closely with Marketing and Customer service (US Based), Design and Engineering to craft seamless, industry-leading experiences.

• Deeply understand our customers - continuously uncover insights about user behavior, motivations, and pain points to ensure the team is solving the right problems.

• Define and deliver impactful solutions - lead the iterative discovery, definition, and delivery of customer and business-facing initiatives that drive measurable results.

• Champion the B2C experience - apply proven frameworks and methodologies to design and optimize customer journeys across acquisition, onboarding, engagement, and retention.

• Lead user research and validation - design, run, and synthesize qualitative and quantitative research to inform decisions and validate hypotheses.

• Own your product outcomes - be the subject-matter expert for your area, connecting company-level objectives to the metrics and levers your product can influence.

• Drive data-informed decisions - foster a culture of analytical rigor by improving data accessibility, establishing clear success metrics, and using insights to prioritize effectively.

• Facilitate structured discovery - apply frameworks like Design Thinking, Dual-Track Agile, or Opportunity Solution Trees to rapidly explore, qualify, and align on valuable opportunities.

• Shape the product roadmap - define and communicate a clear 12-month vision and strategic path, balancing ambition with pragmatism and alignment across stakeholders.

• Align and empower stakeholders - maintain strong communication channels to ensure clarity, trust, and accountability across marketing, customer service, and engineering teams.

• Foster high-performing collaboration - inspire engagement, ownership, and quality within your team, ensuring everyone is contributing toward shared goals.

Your Profile

• 2+ years of Product Management experience

• You will use AI to 10x the quality and pace of product discovery and delivery. Far beyond just chatbots, hands-on agentic product development experience is a plus; while curiosity, adaptability, and sound judgment is non‑negotiable
• Fluent in English

• Proven experience creating industry-leading data-driven B2C customer experiences (Web and Mobile)

• Experience working with Financial services products (US market experience a bonus)

• Familiarity and experience working with core technologies such as ReactJS, GraphQL and tools such as Looker, Contentstack

Join our mission, join our team – and grow with us!

At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, which connects more than 75 different nationalities.

As part of our team, you will benefit from:

• Employee Development Budget of €2,000 and four full training days per year.
• Flexible working hours, home office and 30 vacation days.
• A company pension scheme (Betriebliche Altersvorsorge), which we support with 20%.
• Enjoy more than 50+ different sports with Urban Sports Club: We subsidize your membership with more than €20 per month.
• Do you miss being in the office? The Deutschland Ticket gets you there, which we subsidize with €25 per month.
• Love cycling? With JobRad, lease the bike of your choice and enjoy tax savings, plus Raisin covers your monthly insurance costs.
• Hungry all the time? Snacks, daily fresh fruit as well as drinks provided at the office.
• You are moving from another country or city to join us? We may support your relocation.

Raisin Applicant Privacy Policy

We value diversity and the unique experiences each individual brings. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply.

We are an equal opportunity employer and are committed to creating an inclusive environment for everyone, regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.