Non-Tire Service Specialist

Maintain and manage Non-Tire ordering Platform. Provide pre-sales service, order tracking and after-sales service for platform customers to ensure customer satisfaction and make the platform run smoothly. [Job Description] Merchandise Platform Management ▪ Maintain and update Merchandise information on the platform, besides pictures, price, training and promotion ▪ Update ordering information on platform ▪ Provide practical suggestions for business system updates Order Management ▪ Provide presales service to platform customers, e.g. parts number check as customer requirement ▪ Manage & handle orders to ensure timely delivery ▪ Tracking order logistics and quality, quantity issue ▪ Work together with consultant team to provide good service to customers ▪ Communicate with Merchandise vendor for aftersales service Reporting ▪ Generate Merchandise sales report according to business requirements Communication ▪ Communicate with customer for order/policy/daily issues ▪ Cross-function communication with Accounting and Finance with high efficiency Others ▪ Inventory Management ▪ Other tasks assigned by supervisor [Requirements] ▪ Bachelor degree or above ▪ 3 years+ experience in Automotive aftermarket industry will be preferred. ▪ Excellent communication skills 您愿意与我们共同驾驭未来吗？即刻填写在线申请吧！