Junior People Operations Partner

About the team:

The People Ops & Payroll Eastern Europe team keeps the engine running for SumUppers across the region — making sure every hire, change, and payroll cycle is handled accurately, on time, and with care. In Bulgaria alone, we support 520+ employees, and as the business continues to grow, reliable People Ops execution is what makes that growth feel seamless for the people living it every day. This role sits at the heart of that — owning the day-to-day administration for SumUp Bulgaria, being a dependable point of contact for employees and managers, and helping us build a better, more consistent People Ops experience as we scale.

🎥 Take a look at our Sofia office to get a feel for where you'd be working.

What you will do:

• Manage employee lifecycle processes end-to-end — from hiring and onboarding documentation through to contract changes, absences, and offboarding

• Keep employee data accurate and up to date in Workday, ensuring readiness for audits and compliance checks

• Support the monthly payroll cycle by collecting, validating, and submitting payroll inputs on time, coordinating with our external payroll provider

• Handle routine employee and manager queries with a service mindset, escalating more complex cases when needed

• Contribute to process improvements, documentation, and data quality routines — including spotting opportunities for automation

You will be great for this role if…

• Strong attention to detail and a genuine commitment to data accuracy, even when managing high volumes

• Comfort working with HRIS and operational tools, and an interest in AI and process improvement

• Ability to handle confidential employee information with professionalism and discretion

• A service-oriented mindset with clear, professional communication — and sound judgement on when to escalate

• Professional working proficiency in English
• At least 1 year of experience in People Operations or HR administration

• A plus will be any exposure to payroll processes or tools like Workday, Notion, or Jira

Why you should join SumUp:

• 🌍 You’ll play a key role in a scale-up that in turn is part of a truly global team of 3000+ people from 60+ countries, spread across 4 continents.

• 🚀 You'll have the opportunity to make an impact irrespective of your job description. You'll have the space to drive your career and take ownership of projects.

• 💯 You'll get a Referral bonus if your friend is hired successfully.

• 🌴 You’ll receive 25 days’ paid leave, increasing with tenure, and paid vacation for certain occasions.

• 🔋 You’d enjoy a paid 1 month Sabbatical vacation after 3 years.

• 📚 You’ll receive an individual learning budget and can take 10 days educational leave to expand your skillset.

• 🍎 You’d have monthly digital food vouchers.

• ⭐️ You’d have monthly budget for a wide choice of benefits and discounts ranging from transport, food, learning and more (re:benefit platform) 🚌🍗💡🎁.

• ❤️ You'd have access to additional health insurance, life insurance and co-sponsored Multisport card 🎾.

• 💜 You’d enjoy funded therapy & coaching sessions with licensed psychotherapists.

• 👶🏼 You’d enjoy a child birth/adoption bonus.

• 🚌 You’d have access to a free shuttle buses from Joliot-Curie metro station and more.

This job is on-site - Sofia

About SumUp:

Be empowered to do more that matters.

At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive.
Today, over 4 million businesses in 38 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships.

Our commitment to small businesses is reflected in our diverse team of over 4,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify.

SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Discover more about our culture and opportunities on our careers website, and follow our journey on LinkedIn, Instagram, and TikTok.

Please note: we are not able to offer visa sponsorship for this role.

💡 Looking to bring this role to life visually? Check out our Global Employer Brand video library to find assets for your job post or LinkedIn content.

Job Application Tip

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.