Japanese Multimedia Lead Content Reviewer

About Welocalize   Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.   Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide.  welocalize.com   MAIN PURPOSE OF JOB In this exciting position, the Multimedia Content Lead Reviewer will be writing and reviewing linguistic content in Japanese which they have a native level proficiency to ensure the highest quality of accuracy for customers using the world's foremost multimedia platforms. With time the Multimedia Content Lead Reviewer will become the cultural ambassador for their language market and will be expected to produce fully localized content and flag potential cultural issues with content types, wording and articulate suggestions to make all content appropriate and relevant for the target markets.   The ideal candidate possesses a background in journalism or similar, has proven creative writing skills, and a keen attention to detail. In addition to that, we’re seeking candidates that are passionate about music, film and tech and have a knack for iOS and Mac OS devices. Knowledge of Smartling is a plus. Job Reference: #LI-JC1     MAIN DUTIES The following is a non-exhaustive list of responsibilities and areas of ownership for this role: Linguistic tasks   Editing and proofreading content to ensure accuracy, ensuring it meets the provided standards   Creative writing of marketing content to engage customers   Proofreading and copy editing of storefront descriptions   Report any patterns of issues observed to help improve database and product performance   Test tools to provide feedback for improving efficiency and accuracy   Performs translations as needed   Performs review tasks as required     Quality management planning and execution   Works closely with the Welocalize Quality Department to monitor the overall linguistic quality and quality planning for the account   Helps define and quality expectations per language (may be in collaboration with the client)   Supports the Quality Department in performing RCAs (root cause analysis) and designing corrective actions as necessary   Ensures language level quality oversight by KPI tracking and status reporting   Plans, performs and tracks LQAs, if applicable   Drives the arbitration process     Client engagement   Joins calls with the client's linguistic teams to discuss quality and strategy (including corrections, requirements, clarify any misunderstandings/unclear corrections or requirements) and takes the lead on linguistic issues discussed   Documents meetings with client and follows up with linguists to make sure everybody is aligned   Liaison between the client and the broader Welocalize linguistic team   Ensures the client’s feedback is implemented   Performs direct reviews with client's SMEs, where applicable     Manages linguistic assets   Creates and maintains linguistic assets   Maintains client facing documentation   Communicates asset updates to linguistic team     Coordinates the linguistic team   Reviews copy/loc and gives feedback to the linguists; communicates feedback received from reviewers and client's Language Leads   Support linguists in understanding corrections resulting from the arbitration process   Acts as liaison for terminology, style issues, product features & questions   Responds to content reviewers’ queries   Supports linguists in asking any questions during production and escalates to Welocalize and/or the client as needed   Profile matching and assigning work/content types to the linguistic team   Guide the linguistic team into identifying the root causes of issues and determining actions for improvement   Supports the onboarding of new linguists (when applicable)   Reviews and evaluates language tests of potential candidates   Identifies linguistic-specific training needs for their locale; creates, maintains, and delivers the linguistic training program   Coaches and mentors linguists   Identifies challenges and underperformance and makes recommendations regarding dispatching tasks; flags to Quality/Engagement Manager if linguists need to be replaced   Identifies and highlights workload or workflow issues and provides solutions to the Welocalize team   \n REQUIREMENTS Education Level University degree or equivalent combination of education and experience  Experience  4+ years of experience in translation/localization, or in reviewing, copywriting, creative writing or equivalent experience Native Level fluency in Japanese and fluent in English Thorough understanding of the localization process. Good user experience of standard software, such as Windows and Office applications. Ability to work with tight deadlines. Ability to give clear, concise and constructive feedback.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, linguists Ability and willingness to train/teach others and pass on knowledge. Ability, willingness and experience in communicating positively with customers at various levels Ability to work within a virtual team \n