Head of Transformation, CX & Operations

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Head of Transformation, CX & Operations based in Italy. This is a high-impact strategic role at the intersection of customer experience, operations, and business transformation within a rapidly scaling global organization. You will act as the executional partner to senior leadership, translating strategic priorities into tangible, measurable initiatives that improve …