Ecommerce Key Account Manager

[Job Description] B2B2C strategy ▪ Plan and execute effective eCommerce strategies ▪ Proceed and implement sales programs designed to improve sales volume achievement ▪ Proceed and implement the eBusiness model ▪ Deploy industry best practices by integrating and driving sales to responsible eCommerce platforms Account Management ▪ Daily operation of order, shipping, billing to optimize customer operation experience. ▪ Collaborative forecasting ▪ Customer complaint ▪ Ensure correct reconciliation and rebate calculation and related financial figures ▪ Work as strategic partner to ensure the sales volume achievement cross responsible eCommerce platforms ▪ Maintain and develop close relationship with responsible eCommerce platforms Reporting ▪ Create impactful reporting and work with key stakeholders to ensure the insights drive action and better decision making ▪ Regular monthly and milestone reporting, following the defined timing, content, and quality requirements. ▪ Follow the company standard reporting requirement to provide inputs on time with right quality. Project Management ▪ Build high-effective relationship with responsible EC platforms and be familiar with the platform operation mode and be sensitive to business intelligence of industry/platform/competitors. ▪ Responsible of trading plans and promotional calendar for B2B2C - linked to campaign calendar and focusing on key events and trading periods. ▪ Be able to lead and execute eCommerce project/initiatives to secure the achievement of company target ▪ Be able to inspire cooperation and coach the junior team members to achieve the business goal ▪ Any ad hoc project assigned by management team Team Management ▪ Set clear vision and goals for the team to ensure target achievement ▪ Engaging and motivating the team to achieve a high involvement in the day-to-day operations ▪ Team developing & regular performance review Collaboration ▪ Balance the development with other channels ▪ Encourage the cooperation with multifunction Others ▪ Other ad hoc tasks assigned by supervisor ▪ Other Project initiation and implementation [Job Description] B2B2C strategy ▪ Plan and execute effective eCommerce strategies ▪ Proceed and implement sales programs designed to improve sales volume achievement ▪ Proceed and implement the eBusiness model ▪ Deploy industry best practices by integrating and driving sales to responsible eCommerce platforms Account Management ▪ Daily operation of order, shipping, billing to optimize customer operation experience. ▪ Collaborative forecasting ▪ Customer complaint ▪ Ensure correct reconciliation and rebate calculation and related financial figures ▪ Work as strategic partner to ensure the sales volume achievement cross responsible eCommerce platforms ▪ Maintain and develop close relationship with responsible eCommerce platforms Reporting ▪ Create impactful reporting and work with key stakeholders to ensure the insights drive action and better decision making ▪ Regular monthly and milestone reporting, following the defined timing, content, and quality requirements. ▪ Follow the company standard reporting requirement to provide inputs on time with right quality. Project Management ▪ Build high-effective relationship with responsible EC platforms and be familiar with the platform operation mode and be sensitive to business intelligence of industry/platform/competitors. ▪ Responsible of trading plans and promotional calendar for B2B2C - linked to campaign calendar and focusing on key events and trading periods. ▪ Be able to lead and execute eCommerce project/initiatives to secure the achievement of company target ▪ Be able to inspire cooperation and coach the junior team members to achieve the business goal ▪ Any ad hoc project assigned by management team Team Management ▪ Set clear vision and goals for the team to ensure target achievement ▪ Engaging and motivating the team to achieve a high involvement in the day-to-day operations ▪ Team developing & regular performance review Collaboration ▪ Balance the development with other channels ▪ Encourage the cooperation with multifunction Others ▪ Other ad hoc tasks assigned by supervisor ▪ Other Project initiation and implementation ▪ College degree or equivalent preferably marketing or commercial or Engineering background ▪ Good in English and communication ▪ Experience in managing EC stores and conducting business ▪ 5 years working experience on channel & e-business with multi-national company is a plus, within Auto industry is a plus ▪ Vendor management experience with advanced supply chain management knowledge is a plus ▪ Process experience of retail operation ▪ Advanced experience in cooperation with external customers and vendors ▪ Team working experience Ready to drive with Continental? Take the first step and fill in the online application.