Director, Customer Success

Dow Jones

Location: Roma, Provincia di Roma Posted on: 16 maggio 2026

About the Role: You will lead our service delivery for the A2i products and ensure professional execution and successful customer relationships, both on the technical and business sides. You will have direct responsibility for all outbound services and post-sales, Experience making customers feel valued through quality service, and ongoing customer development. Reporting to the VP of Operations, you ensure parity between the commercial and technical aspects of customer projects. About the Team:…