Accounts Receivable & Credit Team Lead

Responsibilities Team Leadership & Development Provide comprehensive coaching and guidance to team members on credit and accounts receivable policies, procedures, and systems (SAP, Salesforce, K2, EBITS) Conduct employee performance dialogues and development meetings Serve as backup support for critical functions including customer management and credit operations Credit & Risk Management Conduct risk assessments to determine appropriate credit line decisions based on customer behavior and established procedures Review and approve credit notes, credit limit modifications, and related transactions; escalate discrepancies as needed Coordinate internal legal processes related to trust deed matters and serve as primary point of contact with external legal counsel Accounts Receivable Operations & Month-End Closing Coordinate accounts receivable month-end closing activities, including DSO calculations, doubtful accounts reserve reviews, and cash flow projections Prepare and analyze monthly variance explanations in collaboration with Finance and Operations teams Negotiate and structure payment plans with customers; prepare AR budget forecasts and financial plans Compliance & Audit Management Ensure fulfillment of audit requests from external auditors and regulatory bodies, including documentation preparation and submission Maintain compliance with all Continental policies and regulatory requirements Stakeholder Management & Process Improvement Serve as primary escalation point between Accounts Receivable & Credit and Sales teams Participate in weekly operational meetings and strategy sessions as required Lead strategic initiatives including dunning process optimization, interest management, and credit administration improvements Required Qualifications Minimum 5+ years of progressive experience in accounts receivable, credit management, or related financial operations Demonstrated leadership experience managing and developing team members Advanced proficiency in financial analysis and interpretation of financial statements Proven expertise in negotiation and stakeholder management across multiple departments Intermediate English proficiency (listening, speaking, reading, and writing) Required Competencies Financial Acumen: Comprehensive understanding of financial processes, controlling mechanisms, and accounts receivable operations including month-end closing, DSO calculations, and cash flow projections Credit & Risk Assessment: Demonstrated ability to conduct rigorous risk assessments and make sound credit decisions based on established procedures and customer behaviour analysis Compliance Management: Thorough knowledge of regulatory requirements, audit procedures, and ability to ensure organisational compliance with Continental policies Presentation Skills: Ability to communicate financial data, analysis, and recommendations in a structured, persuasive manner to senior management and cross-functional teams Project Management: Competency in planning, executing, and controlling initiatives to achieve defined objectives within established timelines Preferred Qualifications Experience with enterprise resource planning systems (SAP, Salesforce, K2, EBITS) and customer-centric approaches Strategic planning, process improvement, and exposure to legal processes related to credit administration Continental we are committed to building an inclusive and discrimination-free ecosystem in Mexico, these principles are rooted in our corporate philosophy and culture. Therefore, it is totally forbidden to request a pregnancy or HIV test as part of our selection processes. #LI-AT1At Ready to drive with Continental? Take the first step and fill in the online application. Ready to drive with Continental? Take the first step and fill in the online application.